BBNI - Eyeing mobile banking users growth of 30% yoy

Bank Negara Indonesia (BBNI) targeting mobile banking users to grow by 30% yoy through innovation (developing features) and synergy with BNI Group. The bank will also focus to optimize open banking products on API basis. New customer acquisition will become another BBNI’s effort to achieve the target, aside from its participation on SNAP roadmap which has been set by Bank Indonesia. (Source : Investor Daily). Comment : Digital innovation and its continuing development plays important role to deliver customer experience satisfaction ing forward and thus we like BBNI’s continuing effort in developing its digital banking product. As one of Indo largest bank, we think customer acquisition is not an issue for BBNI and hence will underpin the overall mobile banking users growth target.